Credit:

Our terms are Net 30 days of invoice with approved credit or COD. Accounts not paid within terms will be assessed a late charge of 2% per month. All returned checks will be charged $15.00.

Shipping:

All orders will ship UPS + Freight.

Drop Shipping:

$4.00 Charge + Freight will be added to all drop shipped orders.

Additional Charges:

Requests for special pin placements and top weights will be $1.00 per ball. Requests will be selected within 1/2" and 1/2 ounce.

Freight Claims:

Everyone in your company who receives freight, via UPS, Post Office, or commercial freight lines is responsible for merchandise when they sign the delivery receipt. Any damaged merchandise should be noted on the delivery receipt prior to the acceptance of the order. Save all cartons involved until advised of disposition by the carrier responsible. Premature destruction of the cartons may result in disallowance of the claim by the carrier. Freight claim for damages/shortages must be made by the customer to the responsible carrier.

Return Policy:

To return merchandise for credit or exchange, the following must be complied with:

1. Customer must call for return authorization, furnish invoice number, original date of sale, and the reason for the return.
2. Merchandise being returned must be unused and in the original manufacturers packaging.
3. Used, soiled or dicontinued merchandise is not returnable.
4. Merchandise held for more than 30 days is not returnable.
5. Defective merchandise will be replaced with the identical item. Credit will not be issued.
6. Customers approved to return merchandise for credit or exchange will be assessed a 20% restocking fee.
7. $5.00 replacement charge to replace an item not purchased from CAL Bowling Supply.

Resale Certificate:

State Law requires that we have a valid Resale Certificate on file for each account that purchases merchandise for resale. Failure to provide a Resale Certificate will require us to charge sales tax on all purchases.

We reserve the right to refuse service to anyone drilling out of their home.

Prices are subject to change without notice.